Why Systems?

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Systems – to be effective – must be (1) simple, (2) detailed, and, (3) duplicable. The heart of systems are Performance Standards. To elevate a company from mediocre to Great, Performance Standards must be related to physical reality. In other words, you know when they are being followed if you videotaped someone adhering to them. They


2015 Goal Achievement

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Did you make 2015 New Year’s Resolutions? Yes? Did you write them down? Great! Keep going! Did you share them with a friend? Super-duper, your odds of accomplishment are going up slightly. Are they specific, measurable, attainable, realistic and with a date attached? Yes? Wowsa, you are really an exception. Now, here is the crux.