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You Say You Have Awesome Service…Does it Show Up on The Phone?
**The following blog is a re-print of one I wrote in early 2019. I believe it is more relevant now than ever.** Every single touch point in your business is an opportunity to wow, or not, your customers… In a competitive business world, (when is it ever not?), often...
How to Use Automation to Speed Up Your Quote/Invoicing Workflows
We use ApprovalMax software for many of our clients to route supplier bills to various Department heads to approve those bills. An audit report with a time stamp gets attached to each bill showing when and who approved each bill. The approved bills are now ready to be...
Critical Ratios You Must Track in Your Business for Success – Part 3
Over the last two weeks I wrote about how the three main financial statements of your business contain five sections as follows: Assets (the things you own) Liabilities (what you owe) Equity (what’s leftover for you) (the above 3 sections are on the Balance Sheet)...
Critical Ratios You Must Track in Your Business for Success – Part 2
Last week I wrote about how the three main financial statements of your business contain five sections as follows: Assets (the things you own) Liabilities (what you owe) Equity (what’s leftover for you) (the above 3 sections are on the Balance Sheet) Revenues (the...
Critical Ratios You Must Track In Your Business For Success
Your monthly financial statements tell you a story….in the language of numbers… Every business has three main financial statements: The Balance Sheet The Income Statement The Statement of Cash Flows The Balance is the main statement. What? Not the Income Statement?...
9 Principles of Managing Accounts Receivable
Selling something, whether a product or a service, and not getting paid is brutally painful. Sloppiness in your billing process will cost you. The ultimate cost is not getting paid. As I have written about many times before, the cost of a bad debt is more than the...
7 Essential Secrets to Build a Business That Works – Part 4
The last three weeks I have written about the first five essential secrets to build a business that works… To recap: Essential Secret Number One – You Must Have a Vision Essential Secret Number Two – There Are Only Four Ways to Grow a Business Essential Secret Number...
7 Essential Secrets to Build a Business That Works – Part 3
The last two weeks I have written about the first three essential secrets to build a business that works… To recap: Essential Secret Number One – You Must Have a Vision Essential Secret Number Two – There Are Only Four Ways to Grow a Business Essential Secret Number...
7 Essential Secrets to Build a Business That Works – Part 2
Last week I shared the first two essential secrets of building a business that works… Secret # 1 is Vision. Without Vision, your business perishes. It is like a vehicle or house built without any design. Secret # 2 is that there are only four ways to grow a business....
7 Essential Secrets to Build a Business That Work- Part 1 of 3
Over the next 3 weeks I will be sharing with you 7 Essential Secrets to building a business that works… Works for who? Works for you, sometimes the least focused on person(s) in a business. You do not need to be a slave to your business. With focused, intentional...