Systems – to be effective – must be (1) simple, (2) detailed, and, (3) duplicable. The heart of systems are Performance Standards. To elevate a company from mediocre to Great, Performance Standards must be related to physical reality. In other words, you know when they are being followed if you videotaped someone adhering to them. They…

Our ancestors worked hard. They fought hard to achieve their dreams. My mother just died on February 17th of this year at age 93.  She left a few hundred thousand dollars for her 4 kids. My dad had grade 8 education. My mom worked part-time off and on while raising us four. They travelled to…

  The Number One Reason You Lose Customers and Distributors In 1997 I came across a survey that gave the reasons why people stop doing business with a business. It was eye opening. Take at a look at this chart: A whopping 68% of people (7 out of 10 people!) stop doing business with you or…

Did you make 2015 New Year’s Resolutions? Yes? Did you write them down? Great! Keep going! Did you share them with a friend? Super-duper, your odds of accomplishment are going up slightly. Are they specific, measurable, attainable, realistic and with a date attached? Yes? Wowsa, you are really an exception. Now, here is the crux.…