In Africa, I sometimes get approached by young people to fund their businesses. I offer something much more valuable – my time. I offer to coach them. And, surprisingly, no one has taken me up on my offer. Not because they think my coaching is valueless – they have just been brainwashed to believe that…
The other day while visiting a washroom in Kenya (you know, nature called) I saw a laminated newspaper article attached to the wall about how important clean washrooms are to a country… Maybe you are thinking along these lines – how can clean washrooms, while important for hygiene, be an indicator of business success? Here’s…
Never retire. I repeat – never retire. Retirement means what? It literally means the act of retreating, withdrawing. I hate the word. A good friend of my wife and mine is 90 years old and working daily. I will never forget his expression: “I will retire when I expire”. His mind is sharp, his health…
One of the basic principles of accounting is called the matching principle. It simply means that expenses must be recorded in the same period that the related revenues were earned. This is usually fairly simple and straightforward. But the matching principle has a very, very dark side (you read that correctly) that results in real…
In implementing an awesome service strategy my coaching is to do 2-3 little things really, really well. It doesn’t need to be a “big splash”. It is more impactful to embed little things into a strict system that is followed consistently over time. There are two areas that (in my opinion) can be elevated by…
If you are like me, you may never, ever want to franchise your business… However, if you look at your business as if you are keen to franchise it, then everything changes. And, even if you never franchise, when you look at it this way, what you will gain is: The ability to delegate more…
In business focus is everything. And the challenge is this – business owners are very attracted to shiny objects! They are creative, often marketing and sales focussed, and they love new ideas to generate money. Entrepreneurs Love New Things To tell an entrepreneur to limit their business to one thing is like telling a drunkard…
The other day I had the opportunity to speak with a young man who had recently purchased his parents’ business. He was determined, hard working, resourceful, and overwhelmed. He was overwhelmed because he was doing it, doing it, doing it – 14 hours a day, 7 days a week, and it was affecting his health…
When we order a computer online with Dell you pay before the computer is even built. When you buy anything online you pay upfront on your credit card. You don’t pay, no sale, no delivery. Can you remember anytime in the last 20 years or more where you walked into a retail store and purchased…
Our company is entirely virtual, we have no office anywhere. And so, some of you reading may think what I am about to say is completely biased. Well, perhaps not. I just read an in-depth unbiased study done that proves what I already know. Stay tuned I will provide some links further on… Our Experience…