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The Balanced Scorecard **

To fly a large jetliner a pilot needs more than 3-4 indicators to get you safely to your destination… You are about to board a flight. It is a large Boeing 747. You glance inside the cockpit. (Okay, okay, imagine it is pre-9/11). You see the pilot has taped over all...

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Soft Skills Equal Hard Results

These are tough times for small and medium sized businesses… People have less cash to spend (more money is going to cover basics like food, fuel, and mortgage payments). Credit for small businesses is either not available or unaffordable with exploding interest rates....

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6 Ways to Survive Tough Times

A man I trust (he has been right so often) predicts we may have about two more fat years. Followed by six lean years. Fat years? Fat years? Yikes, imagine what the lean years will look like! These past 19 months have been brutal on businesses. Restaurants. Pubs....

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